Refund Policy
ATTIRET products are made to order. Please review this policy, product details, sizing information, shipping expectations, and any personalization carefully before checkout.
Made-to-order items
ATTIRET products are produced after you place your order. Because they are made to order, we do not accept returns or exchanges for change of mind, incorrect size or color selection, or other customer preference reasons.
Personalized and custom items
Personalization is produced exactly as submitted. You are responsible for checking spelling, capitalization, spaces, symbols, names, handles, and other customer-entered details before placing your order.
Want the @ symbol? Type it. Enter @YourHandle and it prints with @. Enter YourHandle and it prints without it. ATTIRET does not add, remove, correct, or reformat personalization after submission.
Once production begins, personalized or custom orders cannot be cancelled or changed.
For qualifying personalized goods sold to customers in the EU/EEA, the statutory 14-day withdrawal right does not apply under Article 16(c) of Directive 2011/83/EU.
Damaged, defective, misprinted, or incorrect items
If your item arrives damaged, defective, misprinted, or different from what you submitted or ordered, contact us within 14 days of delivery at Admin@Attiret.store so we can review the issue. Include your order number, a description of the problem, and clear photos when applicable.
If ATTIRET or the fulfillment process caused the problem, an approved resolution may include a replacement, refund, exchange, or other appropriate remedy depending on the circumstances. This issue-resolution process does not create a general right to return made-to-order products.
Please do not mail an item back to a fulfillment facility or manufacturer unless ATTIRET provides return instructions.
Cancellations and changes
Contact us immediately if you need to cancel or change an order. Orders can move into production quickly. Once production begins, cancellation or changes cannot be guaranteed and personalized or custom production cannot be altered.
Refund timing
Approved refunds are issued to the original payment method whenever possible. After ATTIRET processes a refund, your bank or payment provider may require additional time to post the credit.
Questions
Email Admin@Attiret.store or call 1-888-637-0013. Include your order number and photos when the issue involves damage, printing, or an incorrect item.
This policy does not limit any rights or remedies that cannot legally be excluded under applicable law.